Refund & Return Policy

Refund and Return Policy for Al Misk Perfumes

At Al Misk Perfumes, we aim for complete customer satisfaction. If you are not fully satisfied with your purchase, please review our refund and return policy.

1. Return Eligibility

You may return items within 7 days of receiving your order if the product is:

• Unopened, unused, and in its original packaging.
• Damaged or defective upon arrival.

Unfortunately, we cannot accept returns on opened or used perfume products due to hygiene reasons.

2. How to Initiate a Return

To initiate a return, please contact our customer support team at [contact@almiskperfumes.com] with your order number and the reason for your return. We will provide you with return instructions and a return authorization number.

3. Refunds

Once your return is received and inspected, we will process your refund to the original payment method within [X] business days. Shipping fees are non-refundable.

4. Exchange Policy

If you received a damaged or incorrect item, we will gladly exchange it for the correct product or a similar one of equal value.

5. Non-Returnable Items

The following items are non-returnable:

• Opened or used products
• Gift cards
• Sale or clearance items

6. Return Shipping Costs

Customers are responsible for the return shipping costs, unless the return is due to an error on our part (e.g., damaged or incorrect items).

7. Contact Us

For any questions about returns or refunds, please contact our customer support at

almiskperfumes.india@gmail.com

.