Terms & Conditions

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Terms & Conditions for Al Misk Perfumes

Welcome to Al Misk Perfumes! These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Al Misk Perfumes, you agree to be bound by these Terms. Please read them carefully before proceeding.


1. General Information

1.1 Company Name: Al Misk Perfumes
1.2 Website: [almiskperfumes.com]
1.3 Contact: [almiskperfumes.india@gmail.com]
1.4 Address: [Stadium, GRACE SQUARE, C3/72, opp. Moulana Azad Road, Shimla Park, Kausa, Mumbra, Thane, Maharashtra 400612]


2. Product Information

2.1 Accuracy of Product Descriptions:
We strive to ensure that the information provided on our website, including product descriptions, pricing, and images, is accurate and up-to-date. However, we do not guarantee that the descriptions are error-free or complete.

2.2 Product Availability:
All products are subject to availability. We reserve the right to discontinue products or limit quantities on our website.

2.3 Pricing:
Prices are listed in [Currency] and may be subject to change without prior notice. Any applicable taxes, fees, or shipping charges will be displayed at checkout.

2.4 Images of Products:
Product images on our website are for illustrative purposes only and may not exactly represent the actual product. The color and appearance of products may vary depending on your screen settings.


3. Ordering and Payment

3.1 Order Process:
To place an order, select the items you wish to purchase, add them to your shopping cart, and proceed to checkout. You will be required to provide accurate personal and payment information to complete the order.

3.2 Order Confirmation:
Once your order is successfully placed, you will receive an order confirmation via email with your order details. This email does not constitute an acceptance of your order, and we reserve the right to refuse or cancel your order.

3.3 Payment Methods:
We accept payment through [list of accepted payment methods: credit/debit cards, PayPal, etc.]. All payments are processed securely through third-party payment processors.

3.4 Fraud Prevention:
We may refuse or cancel orders if we suspect fraudulent activity, payment issues, or other violations of these Terms.


4. Shipping & Delivery

4.1 Shipping Methods:
We offer a variety of shipping options, including [Standard, Expedited, Express, etc.], depending on your location and preference. The available shipping methods and costs will be presented during checkout.

4.2 Shipping Costs:
Shipping costs will be calculated at checkout based on the size, weight, and destination of your order.

4.3 Delivery Times:
Delivery times vary depending on your location. We aim to ship orders within [X] business days, but please note that delays can occur due to unforeseen circumstances, including customs delays for international orders.

4.4 Order Tracking:
Once your order is shipped, you will receive a tracking number to monitor your order’s status. You can check the tracking information through our website or the carrier’s website.

4.5 Shipping Restrictions:
We currently ship to [list countries or regions]. If your location is not supported, please contact us at [contact@almiskperfumes.com] for assistance.

4.6 Lost or Damaged Goods:
We are not responsible for lost or damaged goods once they have been handed over to the courier. However, if your order arrives damaged or incomplete, please contact us immediately so we can assist you.


5. Returns & Refunds

5.1 Return Eligibility:
You may return unopened and unused items within [X] days of receiving your order. Items must be returned in their original packaging and condition. Used or opened perfume products cannot be returned due to hygiene and safety reasons.

5.2 Return Process:
To initiate a return, please contact our customer service at [contact@almiskperfumes.com] within [X] days of receiving your order. We will provide you with a return authorization number and return shipping instructions.

5.3 Refund Policy:
Once your returned item is received and inspected, we will process a refund to your original payment method. Please note that shipping costs are non-refundable.

5.4 Non-Returnable Items:
Certain items, such as opened products or gift cards, cannot be returned. Please refer to our Refund and Return Policy for more details.


6. Customer Obligations

6.1 Accurate Information:
You agree to provide accurate, current, and complete information when placing an order or interacting with our website. You are responsible for ensuring the accuracy of the shipping and billing information provided.

6.2 Account Security:
If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.


7. Privacy & Data Protection

7.1 Privacy Policy:
We respect your privacy and handle your personal data in accordance with our Privacy Policy, which explains how we collect, use, and protect your personal information.

7.2 Cookies:
Our website uses cookies to enhance user experience and analyze traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.


8. Intellectual Property

8.1 Ownership:
All content on the Al Misk Perfumes website, including logos, product images, text, graphics, and trademarks, are the property of Al Misk Perfumes and are protected by copyright and trademark laws. You may not use, copy, or distribute any content from our website without our prior written consent.

8.2 User Content:
By submitting content (e.g., reviews, comments, photos) to our website or social media channels, you grant Al Misk Perfumes a non-exclusive, royalty-free license to use, modify, and distribute such content for marketing purposes.


9. Limitation of Liability

9.1 General Disclaimer:
Al Misk Perfumes makes no representations or warranties regarding the accuracy, reliability, or completeness of the content on our website. Your use of the website and products is at your own risk.

9.2 No Liability for Indirect Damages:
Al Misk Perfumes is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including lost profits or business interruption.

9.3 Maximum Liability:
In the event of any claims, Al Misk Perfumes’ liability is limited to the total amount paid for the product in question.


10. Governing Law & Dispute Resolution

10.1 Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of [Country/Region]. Any disputes shall be resolved under the jurisdiction of the courts in [City/Country].

10.2 Arbitration:
Any dispute or claim arising out of or in connection with these Terms shall be resolved through binding arbitration, rather than through the courts, in accordance with the rules of [Arbitration Body].


11. Modifications to Terms

11.1 Right to Modify:
We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically for any updates.


12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Al Misk Perfumes
Email: [almiskperfumes.india@gmail.com]
Phone: [+91 93244 84859]
Address: [Stadium, GRACE SQUARE, C3/72, opp. Moulana Azad Road, Shimla Park, Kausa, Mumbra, Thane, Maharashtra 400612]


These Terms & Conditions form a contract between you and Al Misk Perfumes and govern your use of our website and the purchase of our products. By purchasing from Al Misk Perfumes, you agree to be bound by these Terms.

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